FAQs
Are your products suitable for all hair types?
Yes, our products are designed to cater to a variety of hair textures and types, ensuring that everyone can find something suitable for their needs.
Are your products cruelty-free?
Yes, we are proud to say that all our products are cruelty-free. We do not test on animals and ensure that our manufacturing processes adhere to ethical standards.
How do I know which hair texture or product is right for me?
We provide detailed descriptions and guides for each product and hair texture on our website to help you make an informed decision. Additionally, our customer service team is available to assist you with any questions or concerns you may have.
Do you offer customization services for wigs or extensions?
Yes, we offer customization services for wigs and extensions to ensure that they meet your specific preferences and requirements. Please contact our customer service team for more information on customization options.
Are your products safe for sensitive scalps?
Yes, our products are formulated with gentle ingredients suitable for sensitive scalps. However, if you have specific allergies or concerns, we recommend reviewing the product ingredients list or consulting with a dermatologist before use.
Can I color or dye my wig or extensions?
While some of our products may be suitable for coloring or dyeing, we recommend consulting with a professional hairstylist before attempting to alter the color of your wig or extensions to avoid damage.
How do I detangle my extensions or wig?
Use a wide-tooth comb or brush specifically designed for extensions and wigs to gently detangle knots and minimize breakage. Start from the ends and work your way up, gradually easing out tangles without pulling or stretching the hair fibers.
How often should I replace my wig or extensions?
The lifespan of your wig or extensions depends on factors such as maintenance, frequency of wear, and quality of the product. Generally, wigs can last up to one year with proper care, while extensions may need to be replaced every few months to maintain optimal quality.
How do I determine the right wig size for me?
To ensure a comfortable and secure fit, we recommend measuring your head circumference and referring to our size guide available on our website. Additionally, adjustable straps and wig caps can accommodate various head sizes.
How do I care for and maintain my hair extensions or wigs?
We provide care instructions for each product on our website to help you properly maintain your hair extensions or wigs. Generally, we recommend using sulfate-free shampoo and conditioner, avoiding excessive heat styling, and storing your extensions or wigs properly when not in use.